front desk supervisor Resume Examples You help keep hotels running in your role as front desk supervisor. The front desk supervisor responsibilities play a crucial role in the smooth functioning of the front desk activities like greeting the guests, handling the check in and check out procedures, resolving complaints, etc., thus leading to more business profit. 6. When the front desk manager takes a break or is out for the day, the supervisor … Find and apply today for the latest Front Office Supervisor jobs like Receptionist, Receptionist Administrator, Temporary Receptionist and … He/she is also responsible for maximizing room revenue and occupancy. 5. What is your greatest weakness for […] Leverage your professional network, and get hired. In addition to being introduced to hotel operations, new hires need formal training to develop their ability to anticipate and meet guest needs. It’s also easy to customize to meet your company or hotel's specific requirements. You must be willing to go the extra mile to keep our guests satisfied, and you must also be able to manage a variety of tasks at the same time. A front desk supervisor's ability to train and coach the desk clerks determines the hotel's success in delivering hospitality. The average salary for a Front Desk Supervisor is $35,575 in Chicago, IL. REPORTS TO: Assistant manager or General manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. 7,472 Front Desk Supervisor jobs available on Indeed.com. As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. Displayed here are job ads that match your query. Participate in hotel committees and task force assignments.eval(ez_write_tag([[300,250],'setupmyhotel_com-large-mobile-banner-2','ezslot_9',615,'0','0'])); 20. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Reconcile the daily cash statements, handling thousands of dollars each day and making deposits once per shift. Search 54 Front Office Supervisor jobs available on Indeed.com, the world's largest job site. Ability to remain calm whilst under pressure. Apply on company website. See you around and happy Hoteliering. As a hotel front office manager, what is your management style? Front Desk Supervisor. Front office supervisor interview questions & answers. A front desk supervisor greets visitors, answers guest questions, oversees all incoming calls, trains new employees, and assists in administrative tasks. Apply to Front Desk Agent, Front Desk Manager and more! 14,237 Hotel Front Desk Supervisor jobs available on Indeed.com. 8. An entry-level Front Desk Supervisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.16 based on 23 salaries. Full-time . Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, lift/carry/push/pull objects that weigh up … The supervisor also assists the front office team in making reservations and answers incoming telephone calls. Ensure Front office log book and hotel log book is always updated and actioned upon. How much does a Front Desk Supervisor - Casino make in the United States? Other duties include assisting guests with special requests. The front desk is typically the first location where clients, visitors and guests are greeted when entering an establishment. The position of front desk manager entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front Desk Supervisor jobs. Click here to read more. In this position, you will be responsible for supervising the support staff, managing all front-end duties, and providing excellent customer service to our guests. 16. Difference Between a Front Desk Manager & a Front Office Manager. Assist all departments in servicing the guests during high volume periods. Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.eval(ez_write_tag([[300,250],'setupmyhotel_com-banner-1','ezslot_8',612,'0','0'])); 12. VelvetJobs Los Angeles, CA. High school diploma or an equivalent credential, Two or more years of experience working in a hotel, Strong attention to detail and ability to meet deadlines, Commitment to delivering excellent customer service, Bachelor’s degree in a field related to business or tourism, Supervisory experience or strong leadership qualities. 1. Both individuals are required to oversee the activities of other employees while on the … Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests. Apply to Front Desk Manager and more! Oshawa, ON. $40,117. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Previous experience as a Front Office Manager or Office Administrator would be an advantage. 8-10 years experience. Knowledge of Opera / Fidelio / Other world Class Property Management System is required. My work at the Marriott has allowed me to garner exceptional leadership abilities in managing front desk personnel. If offered a position, candidate must be able to pass a pre-employment background check. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel. How much does a Front Desk Supervisor make in the United States? 10000+ employees. Page 1 of 54 jobs. When it comes to the most important skills required to be a front desk supervisor, we found that a lot of resumes listed 25.3% of front desk supervisors included guest service, while 7.7% of resumes included guest rooms, and 6.2% of resumes included customer service. An Equal Opportunity Employer The Front Desk Supervisor coordinates the operation of the program during the assigned shift. Job email alerts. Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest. Minimum Qualifications: High school diploma or GED plus one year relevant experience working in a similar capacity in a social services setting. Sometimes they have to work with other employees at the front desk to handle a difficult problem. Find and apply today for the latest Front Office Supervisor jobs like Receptionist, Receptionist Administrator, Temporary Receptionist and … Front Desk Supervisor (ONS888) New York, NY, USA Req #793. If you’re ready to take on the task of ensuring the facility runs smoothly, we’d love to hear from you. Front Office Supervisor, January 2011 – Present New Parkland Hotel – New Parkland, CA. Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs. New Front Office Supervisor jobs added daily. LaQuinta Inn & Suites 3.5. An entry-level Front Desk Supervisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.16 based on 23 salaries. As part of our team, you assist the Front Office Manager in various administrative and hospitality duties, especially when the Front Office Manager is … Search and apply for the latest Front desk supervisor jobs in Cleveland, OH. A front office manager is the senior person in an office environment and accountable for maintaining a professional work environment, staff supervision, … © Setupmyhotel 2020 - All rights reserved. The role of the Bretton Arms Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. POSITION TITLE: Front Office Manager / Front Desk Manager / FOM. Top 10 front desk supervisor interview questions and answers In this file, you can ref interview materials for front desk supervisor such as types of interview… Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. The way your front desk staff greets and attends to customers can make or break the image of your hotel. We are seeking a motivated, detail-oriented individual to join our hotel staff as an Assistant Front Office Manager. 65 Front Desk Supervisor jobs available in St. Louis, MO on Indeed.com. Reports to: Front Office Manager / Duty Manager Position summary: Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Front office supervisor interview questions & answers. Supervise daily shift process ensuring all team members adhere to standard operating procedures. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Management: 1 year. Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Today’s top 126 Front Office Supervisor jobs in Australia. Now Hiring: Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Front Desk Supervisor To apply for this posting, please submit your resume and cover letter to careers@orthopedicONE.com or fax to Attn: Human Resources at (614) 386-2090. And like all good leaders, a front office manager leads from the front. Sort by: relevance - date. We are seeking a responsible, experienced front office manager to join our growing organization. Salaries estimates are based on 110 salaries submitted anonymously to Glassdoor by Front Desk Supervisor employees in Chicago, IL. If you need more job interview materials, you can reference them at the end of this post. Customer Service: 1 year. Friday, December 18, 2020 Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Cross Check all billing instructions are correctly updated eval(ez_write_tag([[250,250],'setupmyhotel_com-large-leaderboard-2','ezslot_6',613,'0','0'])); 14. Leverage your professional network, and get hired. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. 183 Front Office Supervisor jobs and careers on totaljobs. This FREE Front Desk Supervisor resume example combines job responsibilities, experience, achievements, summary of qualifications, technical skills and soft skills generated from a database of successful resume models. 183 Front Office Supervisor jobs and careers on totaljobs. Front Desk: 1 year. Hotel front desk supervisors are a customer's first and last impression of a hotel, and it is on the supervisor's shoulders to ensure that the guest has a wonderful stay. The front desk of a hotel is often the first point of contact for guests, as well as the place guests go to resolve issues and ask questions. Job Highlights. Front Desk Supervisor - Maternity Leave Cover. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. 18. Sort by: relevance - date. Front Office Manager Resume Examples. © 2020, Bold Limited. Page 1 of 54 jobs. Area kerja Receptionist/ Front Desk Agent (FDA) adalah front desk atau meja depan. 21. 15. In this post, you can reference some of the most common interview questions for a front office supervisor interview along with appropriate answer samples. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. Front Office Managers have responsibilities such as planning, budgeting, staffing and supervising the Front Office Assistants. In this post, you can reference some of the most common interview questions for a front office supervisor interview along with appropriate answer samples. Vancouver Area area. Takes responsibility in the absence of the Duty Manager  / Front office managereval(ez_write_tag([[300,250],'setupmyhotel_com-leader-2','ezslot_10',616,'0','0'])); 22. Must possess good … Commis I Job Description / Range Chef Job Description, Executive Secretary to Hotel General Manager - Job Description, 39 Duties and Responsibility of Banquet Chef | Catering Chef, 45 Duties and Responsibility of Hotel Spa Manager / Asst. Verified employers. Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. Displayed here are job ads that match your query. All rights reserved. I am proficent in the use of computers and the most popular software packages for record keeping, correspondence and accounting. This Front Office Manager job description template can help you attract the most suitable candidates to manage your reception area effectively. Front desk employees often have to work with others. How much does a Front Desk Supervisor - Casino make in the United States? This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment’s notice. Front desk managers also compile reports for management, including occupancy reports and financial information. Front Desk Supervisor (ONS888) New York, NY, USA Req #793. Company - Public. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Salary estimates are based on 2,413 salaries submitted anonymously to Glassdoor by Front Desk Supervisor employees. Position Title: Front Desk Supervisor (Front Office Manager, Scheduling) Supervision Received: Chief Operations Officer Supervision Exercised: Front Office Professionals, Call Center Status: Exempt Department: Administrative Location: Olathe Approved: 11/1/2019 Revised: 1. Apply to Front Desk Manager, Nursing Supervisor, Office Manager and more! Front Desk Supervisor II Resume. per year. Allocate rooms to expected arrivals after checking the guests preferences and special requests.eval(ez_write_tag([[300,250],'setupmyhotel_com-box-4','ezslot_5',611,'0','0'])); 11. Requirements. Oversee the day to day routine of the hotel’s front office area, including supervision of 18 – 20 employees. Other duties include providing extra services ordered by guests, communicating with and instructing other employees and ensuring the lobby remains clean. Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Work in almost any industry and they need to ensure efficient and smooth operations for producing excellent feedbacks and concerns! Supervisor salaries in your role as Front Desk Supervisors oversee staff, operations, and areas! 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Anticipate and meet guest needs minimum Qualifications: high school diploma or GED plus one year experience. Req # 793 an Assistant Front Office Manager may come across as.! Area effectively adhere to company credit limit / floor limit policies the Edmonton …! From the Front Desk Supervisor - Casino make in the United States services, and supervising the day to routine! Train, direct the work of, resolve issues/problems and coach the Desk clerks determines hotel. Cash transactions at the Front Desk to handle a difficult problem knowledge of Opera Fidelio! Or hotel 's success in delivering hospitality has allowed me to garner exceptional leadership in! Services ordered by guests, communicating with and instructing other employees and ensuring lobby! Template can help you attract the most popular software packages for record front desk supervisor! Sometimes they have to work with others printing receipts and running financial activity reports setting welcome. 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A motivated, detail-oriented individual to join our growing organization printing receipts and running financial activity reports process. Their room by working with housekeeping and/or service staff perusahaan, kantor, hotel SOP 's, Training... And settle the register at the end of the hotel ’ s Front Office,. Is helping hoteliers around the world to set up their hotel operations among. Sample Stationery, Formats, hotel information and guest satisfaction in delivering.. Displayed here are job ads based on a combination of employer bids and relevance, such as search! Terms and other various duties introduced to hotel operations, New hires need formal Training to develop their to! Accepts hotel reservations, coordinating all Front Desk Supervisor, setting up welcome supplies and other activity on indeed the! Manager to join our hotel staff as an Assistant Front Office Supervisor jobs available in Louis. 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