So I called the toll free number to speak to customer service, they also confirmed, the package was delivered. ... window for your package based on delivered package statistics to your zipcode/state. If USPS determines the package was delivered, you’ll have to treat it as a stolen package. It was not a high cost item and we ship with first class mail which is not eligible to file lost claim. So I guess the USPS guy just signed with a random name because he had to since he didn't really have any signature of mine. We supposably had a package delivered by USPS on 12/15. I don't think anything of it because I figured that person ordered something too. USPS misdelivered my package and ebay seller best_buy won't refund me. On 10/2/18 I checked the tracking # is indicated that the package was delivered on 10/1/18. USPS … We first recommend asking your recipient to check any other locations the package might be (the front door, back door, mailbox or even a neighbor's house). Customers place their request, and the information is sent to the destination delivery unit for the address on the mailpiece. The list of things is given below along with the instructions. The package was an apple watch valued at $400. This frustrates me and has me worried. I sent a certified package to the Greenville, SC post office in July 2015 to a court reporter post office box. Amazon delivered a package to my neighbors door mistakenly and snapped a picture of their doorstep + my package. Whether you are sending it or receiving it, your mail is important to you and the U.S. The UPS truck doesn't go to my house and I am confused. I already got a refund from Amazon, but still the fact that after a week my neighbors have not returned my package to me is actually making me increasingly mad. Before you begin the Missing Mail Search, check your tracking number. Ironically, when I got that package, the original package was delivered at the same time. The United States Postal Service is an independent agency of the United States federal government responsible for providing postal service in the United States. When I got back to my home on 10/2/18 still no package!!! Every tracked USPS package that I'm supposed to receive at work on a weekend (when work isn't open) gets marked as "delivered" on Saturday or Sunday when USPS tries to make the delivery. If your package requires a signature, or if you are worried about leaving a package unattended on your doorstep, you can try leaving a note on your front door asking UPS to leave your package with a neighbor. Mailman came and no package is present. If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. After the package has been delivered: If UPS has already delivered your package, there’s still a chance you can get it sent to the correct address. Package Services is not a guaranteed service; delivery by a certain date or time is not available. ... Best case scenario at this point is that a neighbor has my package and decides to return it to the correct address. Postal Service ®. Sorry - the title should read "UPS Delivered a Neighbor's Package by Mistake to My House." There was NO PACKAGE to be found! Called an aquaintance who works there and the driver was on my doorstep within 30 minutes to try to get the package from my neighbor. I told them that was too inconvenient and hung up. Contents; USPS Tracking; Track USPS package ... reception desk, neighbor, etc.). We have 6 cameras and he does show up about the same time as the delivered time stamp but 5 min later. HELP!!! Thus buyer then ask me to file claim with USPS and refund him the money. UPS Delivered a Neighbor's Package by Mistake to My House ... BTW, just out of curiosity, I called FedEx to report a mis-delivered package today. The package mysteriously disappears from the USPS Currier but yet he claims it was delivered to my address. There was another case a few years ago when I was anticipating a package from UPS. USPS Package Intercept service allows customers to request to have a mailpiece that they have sent through the Postal Service intercepted prior to delivery. Ebay best_buy won't refund me because tracking says delivered. The very first thing they asked for was a tracking number. UPS may be willing to send someone to retrieve your package. … I wasn't able to get ahold of Usps customer service so I'll have to wait until Monday. Call Customer Service: Call USPS in the case of missing mail, lost mail, and delayed package. Lastly, we have noticed a somewhat common trend with USPS lately where tracking information will say a package is delivered only for the package to actually arrive a few days later. When mail is lost or delayed, we want to find it. If USPS cannot find the package, you will need to file a claim for your loss. I asked 2 people if a package had ben delivered they said no. Enjoy your ham. This is transpired only a few days after Monday the 12th DELIVERY DAY. I go to check the status on my package and it says "Delivered 3:57 pm" That was about the same time I was turning on my street. Multiple packages that delivered later than 8 p.m. on the promised delivery day could land USPS in hot water with the e-commerce giant. The United States Postal Service will do absolutely everything they can to help find missing mail USPS individuals were responsible for delivering the first place. Yes! Make sure that the neighbor you ask to help you will be home during the day to sign for your package. I called customer service Best Buy and they can't do anything because it's an ebay store. By Caitlin O'Kane December 21, 2020 / 12:01 PM / CBS News Alternately, you can call the UPS location you visited to mail your package or call customer service at (800) 742-5877. At around 6:23 Usps sent me a status of my package saying delivered left with individual. How to Start a Missing Mail Search. And now I … I know it's them because of the color and the stupid cacti on their porch. Just the other day I once again had a package scanned "Held at Post Office, At Customer Request". The package was delivered the next day. One of the buyer claim that the package was delivered to his neighbor, he ask the neighbor for the package but they claim they don’t have it. Usps determines the package was delivered and the information is sent to the,! You will need to file claim with USPS and refund him the money am.! The information is sent to the Greenville, SC post office in July 2015 to a reporter... It was not a high cost item and we ship with first class mail which is not eligible file. 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